Donβt know the SCAC? Call Auto-Detect
Carrier first
to identify the shipping line from your tracking number.
To track an ocean shipment, you create a new tracking request.
Two attributes are required to track a shipment. A bill of lading/booking number and a shipping line SCAC.
Once a tracking request is created we will attempt to fetch the shipment details and itβs related containers from the shipping line. If the attempt is successful we will create in new shipment object including any related container objects. We will send a tracking_request.succeeded webhook notification to your webhooks.
If the attempt to fetch fails then we will send a tracking_request.failed webhook notification to your webhooks.
A tracking_request.succeeded or tracking_request.failed webhook notificaiton will only be sent if you have atleast one active webhook.